# Nexus by AiForStartups

> Nexus is a multi-tenant Ops OS for e-commerce SMEs in MENA. It unifies omnichannel messaging, CRM, order fulfillment, inventory, shipping, VoIP, and AI analytics.

## Documentation
- [Full Docs](https://nexus-docs.aiforstartups.io/)
- [API Reference](https://nexus-docs.aiforstartups.io/api/)
- [OpenAPI Spec](https://nexus-docs.aiforstartups.io/openapi.yaml)
- [Agent Auth Guide](https://nexus-docs.aiforstartups.io/api/#authentication)

## Key Capabilities
- Omnichannel inbox (WhatsApp, Facebook, Instagram)
- Order management with Shopify/WooCommerce sync
- Pick & Pack warehouse workflows with barcode scanning
- CRM with RFM scoring, churn prediction, smart segments
- Campaign builder (WhatsApp, Email, SMS)
- Shipping & AWB tracking (Bosta integration)
- VoIP call management (Issabel PBX)
- AI-powered CS analytics, sentiment analysis, embeddings

## For AI Agents
- Authenticate via API keys: POST /functions/v1/agent-auth
- Full CRUD on contacts, orders, inventory, messages
- Scoped permissions per API key
- See llms.txt on docs site: https://nexus-docs.aiforstartups.io/llms.txt