AI-native Ops OS · Messaging · Orders · Shipping · CRM

The fastest path from chaos to shipped.

Nexus unifies orders, inventory, WhatsApp, shipping, CRM, campaigns, and AI insights in one platform — so teams move faster, miss less, and scale with clarity.

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✓ No credit card required ✓ Go live fast ✓ Arabic-first capable ✓ Built for real operations
⌬ Messenger Hub · unified queue live
MRMarina · refund on order #4421urgent
AKAlex · pricing for 200 unitsintent
TPTeo · recurring billing issuecomplaint
◫ Orders today
342
Fulfilled
58
In pick-pack
12
At risk
⌁ AI Signal Layer
buying_intent · 0.94 complaint · 0.87 urgent · 0.91 wrong_promise · 0.79 follow_up · 0.76
◈ Shipping · AWB 29048-11
Picked up → Hub → In-transit → Out for delivery
▦ Pick-pack
∥∣∥∣∥SKU-8842scanned
∥∣∥∣∥SKU-2210scanned
◉ Customer · Marina R.
LTV$2,180
Churn riskmedium
RFM4-3-5
Works with the tools you already run on
WhatsApp
Facebook
Instagram
Shopify
WooCommerce
Bosta
Issabel PBX
n8n
Webhooks
REST APIs
The platform

An operating layer for modern ecommerce and communication-heavy businesses.

Nexus brings together the systems most teams bolt together with spreadsheets, screenshots, and group chats. Start with operations today. Layer in growth when you're ready. Run your company on one source of truth.

Communication
Messenger Hub
AI Signal Layer
Automations
Commerce & Ops
Orders
Warehouse & Pick-Pack
Shipping Tracker
Customer & Growth
Customers 2.0 (CRM)
Campaigns
Analytics
Platform
APIs · Webhooks
Agent-ready layer
Integrations
FAQ

Questions, straight answers.

Quick answers to the most common questions. See all 30 questions →

General

What is Nexus?
Nexus is an agent-native operations platform built for ecommerce and communication-heavy businesses. It unifies CRM, order management, inventory, omnichannel messaging (WhatsApp, Facebook, Instagram), fulfillment, and shipping — in one multi-tenant platform. AI agents can connect and operate it autonomously via MCP. Read the full docs →
Who is Nexus built for?
Ecommerce brands, retail operators, and B2B businesses that run high volumes of customer conversations across WhatsApp, social channels, and phone — while managing orders, warehouse, and shipping. Nexus is especially suited to MENA teams with Arabic-first needs. Teams of 5–500 use it today.
What problems does Nexus solve?
Most operations teams manage 5–7 disconnected tools: a WhatsApp inbox, an order spreadsheet, a shipping dashboard, a separate CRM, and a warehouse system. Nexus replaces all of them with one source of truth — fewer missed orders, faster response times, and a complete customer view.
How is Nexus different from using separate tools?
With separate tools, data lives in silos: your WhatsApp team does not see order status, your warehouse does not see shipping issues, your CRM does not know who complained yesterday. Nexus connects all of these so every event — a complaint, a late order, a VIP re-order — is visible to the right team instantly.
Is Nexus only for WhatsApp?
No. WhatsApp is a popular entry point, but Nexus covers the full operating stack: orders, warehouse, shipping, CRM, campaigns, and multi-channel messaging across WhatsApp, Facebook Messenger, Instagram DMs, email, and VoIP.
See all 30 questions →
Tweaks