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Legal

Terms of Service

Last updated: March 2025

1. Acceptance

By accessing or using the Nexus platform, you agree to be bound by these Terms of Service and all applicable laws. If you do not agree, you may not use the service.

2. Service Description

Nexus is a multi-tenant operations platform for e-commerce businesses. It provides capabilities for managing orders, inventory, customer communication, CRM, shipping, and analytics — designed for communication-heavy teams operating at scale.

3. Acceptable Use

You may not use Nexus for any illegal activity, to send spam, or to violate WhatsApp Business policies. Users bear full responsibility for all activity that occurs under their account.

Prohibited conduct includes but is not limited to:

4. Data Ownership

You retain full ownership of your data. AiForStartups does not claim any rights to your business data, customer information, or content you upload to the platform.

5. Service Availability

We target 99.9% uptime on Pro and Enterprise plans. Free plan services are provided on a best-effort basis. Planned maintenance windows will receive advance notice where possible.

6. Subscription & Billing

Paid plans are billed monthly or annually as selected at signup. You may cancel at any time; cancellation takes effect at the end of the current billing period. Refunds are not provided for partial billing periods unless otherwise agreed in writing.

7. Termination

AiForStartups reserves the right to suspend or terminate accounts that violate these Terms. Upon termination, your data will be retained for 30 days to allow export, after which it will be permanently deleted in accordance with our Privacy Policy.

8. Limitation of Liability

To the fullest extent permitted by applicable law, AiForStartups shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform, including but not limited to loss of revenue, data, or business opportunities.

9. Changes to Terms

We may update these Terms of Service from time to time. Continued use of the platform after changes are posted constitutes acceptance of the updated terms. We will notify users of material changes via email or in-platform notification.

10. Contact

For questions about these terms:

info@aiforstartups.io

WhatsApp: +20 104 003 0090

Cairo, Egypt